Important information before you book.
A booking request is not confirmed until availability, itinerary, total price and payment arrangements have been agreed in writing by Beyond The Map Tours & Travel.
Advertised prices are starting prices where indicated. Final prices depend on travel dates, accommodation, group size, transport choice and availability. Your written quotation will list included and excluded items, park fees, accommodation, meals and activities.
Any deposit amount, payment deadline and balance due date will be stated in your individual quotation or booking confirmation. Do not send payment to an unverified account or number.
Change and cancellation terms will be provided before payment and may depend on accommodation, transport providers, park authorities and other suppliers. Please request the applicable terms for your specific trip before confirming.
Travellers are responsible for valid identification, passports, visas, travel insurance and any required vaccinations or travel documentation. Check current official requirements before departure.
Wildlife sightings cannot be guaranteed. Guests must follow the guide's safety instructions, park regulations and responsible wildlife-viewing practices.
Please disclose children's ages, accessibility needs, dietary requirements and special requests at enquiry stage so arrangements can be checked.
Weather, road conditions, safety advisories, park restrictions and other events beyond reasonable control may require itinerary changes. Any proposed changes will be discussed with the client.
This is a general policy template, not legal advice. The final cancellation, refund and payment terms should be reviewed and approved by the business before accepting customer payments.
